Shipping policy
Shipping Policy
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- International: 7–21 business days
Delivery times may vary due to carrier delays, holidays, or customs processing.
Tracking Information
Tracking information will be provided once your order has shipped.
Shipping Costs
Shipping costs are calculated at checkout based on order size and destination.
Lost or Delayed Packages
PokeMagic USA is not responsible for delays caused by shipping carriers or customs. However, we will do our best to help resolve shipping issues.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges.
Contact
Questions about shipping can be sent to:
Email: pokemagicusa@outlook.com